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Are you managing too much paper?

Is information of all sorts and types scattered across multiples programs and systems?

Are your business processes weighed down and not providing optimal yield?

Are you losing control?


 

If you have answered yes to one of these questions, your company could benefit from an enterprise content management (ECM) solution.

 

What is a document?

 

For ECM systems, a document is an electronic file that contains non structured data : office files (word, excel, mail, etc.), application files (CAD,LIMS), web content, reports, forms, photos, audio and video files produced by a computer application, as well as all images of scanned documents.

 

Enterprise Content Management (ECM)

The right information, to the right person at the right time!

Documents all have a life cycle: they are filed, found, distributed and published. They support business processes, versions have to be managed, and they must be archived and finally destroyed.

An ECM solution will allow you to manage this life cycle with a computerized system that captures data at its source, organizes, manages, distributes and archives documents.

Why automate document management?

An effective document management tool provides the following benefits:
  • Improves personnel productivity by reducing the time required to file and archive documents
  • Reduces delays to obtain required documents, thus leading to better customer service and/or reduces the time required to put a new product on the market
  • Improves the security and integrity of documents, some of which are often critical to the customer’s operations
  • Makes collaboration easier and provides access to company knowledge
  • Reduction of costs related to printing: paper, ink, photocopies, document delivery, floor space for filing, long term storage costs, etc.

 

What is enterprise content management (ECM)?

 

Enterprise Content Management (ECM)

An ECM architecture allows creating, managing, distributing, publishing and extracting company information and offers many other possibilities such as document management, managing files, digital data, workflow, collaboration and imaging, as well as integrated archiving and document retrieval systems.

In general, ECM will provide online access via a company network, an intranet or the internet.

The image below illustrates different elements of an ECM architecture as well as potential applications for each: